If you’re anything like me, you hate, hate, double hate, looooathe entirely for clients testimonials and feedback, even though you know you’re damn good at what you do and you did a great job for your client.

It sort of feels like you’re asking your client to write a lil love letter to you, doesn’t it? I don’t know why, but it feels a bit cringe.

But alas, if we want to improve our business so that we can continue to offer the best possible client experience, we gotta collect that feedback. And if we wanna have that social proof that so many marketers talk about, we gotta collect those client testimonials. EVEN IF we feel super icky doing it.

This is where a system and a bit of automation comes in reeeal handy.

With a couple of email templates, a link to your feedback questionnaire, and a Dubsado account, you can automate your entire feedback process so you never have to feel the dread of asking for a client testimonial again.

And you can even set it to automatically start the feedback process X amount of time after your service wraps up, so you won’t even need to worry about remembering to ask in the first place! 

Yay for one less thing to keep in our brains!

Here’s what an automated feedback process could look like in Dubsado:

• Two days after service ends, send client feedback questionnaire
• Immediately after feedback questionnaire is sent, change project status to ‘feedback requested’
• Immediately after feedback questionnaire is complete, send ‘thank you’ email
• Immediately after feedback questionnaire is complete, change project status to complete
• One week after feedback questionnaire is NOT complete, send reminder email
• Three weeks after feedback questionnaire is NOT complete, send reminder email
• Two months after feedback questionnaire is NOT complete, send final thank you email
• Two months after feedback questionnaire is NOT complete, change project status to complete

And ta-da! A completely automated feedback collection process that stops you feeling awkward AF when asking for a love letter from your clients, but also collects that all important feedback from your clients so you can continue killing it in your biz.

Fancy setting up your own automated feedback process?

Well here’s my gift to you ⤵️

A set of six email templates perfectly tailored for Dubsado, designed to make collecting feedback and testimonials a breeze. Just pop your email address in the box below and I’ll send them over to you in no time!

Ready to dive right into a fully automated client experience from start to finish? My Dubsado Setups will be more up your alley.

Oh, and if you got the Grinch reference earlier, let’s be friends 🫶